United States – HP Cloud Services at 1-85 )indicating your call is about the Instant Ink Program) Monday to Friday 8 a.m. If you continue to have problems with your Instant Ink subscription, please contact the Instant Ink support team for your country/region. Once the communication error message with web services is resolved you should have no issues with your Instant Ink subscription because now the printer can communicate with HP. Once you have set the DNS servers you should be able to connect with web services. ![]() The Primary DNS server value is 209.244.0.3 and the Alternate/Secondary DNS server is 209.244.0.4. Instead of using Google’s public DNS servers please use Level3’s public DNS servers. I have included a link to my post earlier on the thread with the steps, including screen shots on how to do this. ![]() Please set a manual IP address and manual DNS servers for the printer. I see that you are getting a connection error message when attempting to use web services on your Officejet 8610 printer.
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